Alite International & Liferay Webinar:
“The Value of Customer Self-Service for Insurance & Banking in the Digital Age”
81% of the customers attempt to solve their problems before reaching out to a representative.
What these customers are met with when they go out trying to resolve their challenges will largely impact their overall experience – especially in industries like Insurance & Banking which are often struggling with the satisfaction of their customer service.
In this joint webinar, you’ll have the opportunity to learn:
- The benefits & challenges of digital self-service.
- The main elements of successful self-serve channels.
- How Insurance & Banking organisations use Digital Experience Platforms to serve even more customers in half the time.
- How Allianz created one online identity for customers to track all their insurance activities through a seamless digital experience.
- How the largest reinsurance company in Europe lets partners start selling insurance in days rather than months with digital self-service.
Alite International Webinar:
“Drive Conversions with Automated Email Flows”
In our webinar “Drive conversions with automated email flows” we’re talking more about email automation strategies, why it matters and how it can help you get the best out of your email marketing!
Here’s what you’ll learn:
- General introduction into email automation
- Why you need to use email automation
- Increase conversions with automated campaigns
- The keys to successful email automation
Alite International & Mixpanel Webinar:
“Understanding the state of product analytics in EMEA”
Our partner Mixpanel asked nearly 500 leading product professionals around the globe – from SMBs to Fortune 100 enterprises – about what metrics matter most to them, how they use data to drive product innovation, and the challenges they face to becoming data-driven.
In this joint webinar, you’ll have the opportunity to hear:
- The top questions product teams in EMEA are asking.
- How successful brands use data to make key product and engagement decisions.
- Early trends in how the role of product analytics is changing due to COVID-19.
Alite International Webinar:
“Automating Cross-Channel Marketing”
In this webinar, we discussed the huge potential of cross-channel marketing automation and how it helps businesses drive growth by delivering hyper-personalised experiences.
Our Marketing Automation experts covered various topics including:
- Customer Data Management
- Audience Segmentation & Targeting
- Contextual Triggering of Messages
- Personalizing Messages in Real-Time
- Automating Cross-Channel User Journeys
- Integrating Your Marketing Tech Stack
Alite International Webinar:
“Managing and Adapting Change with Alite “Dynamic Transformation” and AWS Cloud Adoption Framework”
For over 40 years, the way in which we think about change at a business level has largely remained unchanged yet the world around us and all of its elements – society, technology, climate – are all changing more quickly than ever before.
Since cloud technology has provided a more flexible & scalable platform for business, Alite and AWS would like to introduce you to dynamic transformation. A new way of understanding, mapping and managing change that enables you to adapt and evolve on an ongoing basis, responding to the internal performance and external factors.
Alite International Webinar:
“How to Increase Customer Engagement”
How to increase customer engagement and user experience with cross-channel marketing?
On this session, we discussed the importance of having a solid customer engagement platform in place. For that purpose, we came up with 5 tactics which, if implementing them properly along with marketing automation, can help you increase your customer engagement, and that in result to bring you higher open-rates, higher click-through, more conversions, and ultimately – higher ROI.
Alite International Webinar:
“Improve Retention by Re-Engaging Lost Customers”
Retention rates are known as one of the biggest growth drivers – even more than acquisition – yet, many companies don’t put the needed effort into increasing the retention rates.
In our latest webinar, “Improving retention by re-engaging lapsed customers” we put the focus into bringing back lost customers and we discuss the retention basics, including the AARRR framework, drop-off funnel, detecting the “A-HA!” moment, retention tactics and much more!
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